Customer Support 
Care for your investment!

Consulting

On-site Analyses, Feasibility Studies,Customized Layouts

BZD 150 ** per hour
12.5% GST
** rates do not include mileage and are subject to change without notice

Cash Back Upon Project Awarding

Charges will be credited to the customer upon purchase of a solar system from SESB.(Does not include mileage costs)

Maintenance Subscription

The effectiveness and life expectancy of a photovoltaic facility depends directly on professional maintenance. SESB offers a high quality system maintenance package. The SESB Maintenance Subscription plan is available for a bundle of 10 visits.

Maintenance Subscription: Bundle Price
Bundle of 10 Visits
Every 4-6 weeks
BZD 800 ** per 1 year
12.5% GST
** rates do not include mileage and are subject to change without notice

Maintenance Services

Solar Panels

Panels

– Check panels and connections
– Adjust mounting system as needed
– Check power output
Inverter

Inverter / Charge Controler

– Check connections and clean as necessary
– Check and clean cool system and fan
– Generate data report for SMA systems
Batteries

Batteries

– Check connections
– Clean and retighten connections and poles as needed
– Check and top up electrolytes
– Monitor and register specific weight of all battery cells
Generator

Generator

– Check running hours, fuel and oil levels, connections, and output
– Notify system owner if maintenance or service  action is due
– Notify Generac technician and arrange maintenance  and service when due
– ** cost of maintenance and service are not included in SESB subscription and will be billed to the client

Monitoring Subscription

SESB keeps an eye on your system! For our Off-grid Residential, Off-grid Commercial, and Grid-tie Packages solar systems, we now offer remote online data monitoring on a daily basis!

Monitoring Subscription Price
BZD 365 ** per 1 year
12.5% GST
** rates do not include mileage and are subject to change without notice
Monitoring Services
Provide online platform for self monitoring
Daily remote monitoring at SESB headquarters
Inform solar system owner of any issues detected
Internet top-up for SESB provided internet devices
System history report

Troubleshooting Support

Blackout? System down? No power? Not to worry!

Troubleshooting Support
BZD $150 ** per hour
12.5% GST
** rates do not include mileage and are subject to change without notice
Call us for Support:
Office: +(501) 666-1000
Technical Assistance: +(501) 663-1000